PCF Web Solutions

Your Marketing Resource Center

Frequently Asked Questions

Where can I find Training

Category: Editing the Website

We currently offer video training via our blog. We are always updating this with new videos, so keep an eye on it. Feel free to request topics in the form below.


How do I set up my email?

Category: Email

You can always access your email by typing "mail." before your web address.  So www.mywebsite.com simply becomes mail.mywebsite.com.

Enter your username and your password and you are connected!

The web interface for this email is really phenomenal, but if you areinterested in getting your email in outlook or your phone just visit Google's Email Support page

This page will give you step by step instructions on whateversoftware/device you might want to use. (One note is that POP isalready enabled on all accounts. So you can skip that step)


 

Some Common Questions about our Websites

Question :

Do I need to download any special software to create a website?


Answer :

No! The only tool you will need to edit your website is on the internet browser. You can make changes from home, or work, or on the go. There is no software needed. Some helpful software tools however, can be a photo editor and word editor for speed.

 

Question :

How long will it take to get my website so I can start designing?

Answer :

Of course it depends on what your website order is, ie custom design or basic start-up site. If you order today with a basic start-up site, you will have your passwords to begin your design within 24 hours (Monday-Friday). We suggest when working on your new website to have a plan or road map configured so that you are not re-directing your efforts as you change your mind.

 

Question:

How do I add content? Do I need to know HTML and how to Code the site?

Answer:

Our software uses WYSIWYG (What-You-See-Is-What-You-Get) editor, which is similar to the Word design pallet. We have found that the simplicity of this depends on the user, and how comfortable they are with computers and Microsoft Word.

Question:

What type of photo file format can we use to add photos and graphics to the site?
Answer:
It is best to use 72 d.p.i. resolution photos at 100% size that you want it to show on the site. Our websites include a photo editor, that will allow you to edit the photos with cropping, and resizing, helping you manage a fast displaying website.